HOWTO View Dialed Numbers
To see calls you have dialed:
- Login to OSC administration.
- Navigate to the 'CDR' Tab.
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HOWTO Delete Voicemail Messages
To delete voicemail messages: Login to OSC administration. Navigate to the 'Voicemail' chapter. Check the box next to a voicem ail message. Click 'Delete' .
HOWTO Playing Voicemail Messages
To play your voicemail messages: Login to OSC administration. Navigate to the 'Voicemail' chapter. Check the box next to a voicemail message. Click 'Play' .
HOWTO Edit Enhanced Services
To edit your enhanced services: Login to OSC administration. Navigate to the 'Enhanced Services' chapter. Click 'Edit' next to the desired service.
HOWTO Forward Voice Messages To Other Extensions
To forward a voice message: Login to OSC administration. Navigate to the 'Voicemail' chapter. Check the box next to a voicemail message. Click on the 'Forward' button and enter the destination extension.
HOWTO Download Call Details Records from the NOVOCLOUD OSC Portal
To download call details as a file: Login to OSC administration. Navigate to the 'CDR' chapter. Click 'Advanced' and then 'Download CSV'