HOWTO Changing Account Email on your NOVOCLOUD PBX Account

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• HOWTO Changing Account PIN on your NOVOCLOUD PBX Account

  To change your PIN: Login to OSC administration. Navigate to the 'My Details' chapter. Under the 'My Details' group, there is 'PIN' option. Enter your new PIN number and Click Save.

• HOWTO Logging Into NOVOCLOUD OSC (Online Self Care)

  Open the system URL address https://pbx.novocloud.global/ in your web browser  Provide the email address associated with the user Extension and Extension PIN number, into 'E-mail' and 'PIN' fields respectively Click on 'Login' NOTE: In version 5.0, ...

• HOWTO Download Call Details Records from the NOVOCLOUD OSC Portal

  To download call details as a file: Login to OSC administration. Navigate to the 'CDR' chapter. Click 'Advanced' and then 'Download CSV'

• Do you have a user manual for the NOVOCLOUD PBX Service?

  Yes, we do have a comprehensive End-User Manual available. Please refer to the attached file for your reference.

• HOWTO Delete Voicemail Messages

  To delete voicemail messages: Login to OSC administration. Navigate to the 'Voicemail' chapter. Check the box next to a voicem ail message. Click 'Delete' .